Customer Support Advisor

Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. We are a global team with one shared purpose with dealerships across Canada, New Zealand, and Australia. Our Rotorua branch is looking for a proactive and customer-oriented Outbound Customer Support Adviser to support customers across the Bay of Plenty region.

Requirements

• 5+ years of previous sales experience in the heavy equipment industry.
• Previous experience in outbound customer service, Telemarketing, or sales roles.
• Strong knowledge of agriculture equipment parts and services.
• Excellent communication and interpersonal skills.
• Ability to build reports and maintain positive relationships with customers.
• Results-driven with a focus on achieving sales targets.
• Proficiency in computer systems and software used in customer relationship management (CRM).
• Ability to work independently and as part of a team.
• Strong organisational and time management skills.
• Ability to Plan, develop, and communicate territory coverage to maximise sales potential.
• High school diploma or equivalent. Heavy equipment industry technical training or Certification is a plus.
• Ability to travel within the territory and work flexible hours.
• A valid driver’s license is required.

Benefits

• Competitive salary and commission structure.
• Company vehicle & tools of trade.
• Ongoing training and professional development opportunities.
• Positive and supportive work environment.
• Employee discounts on service and Brandt products.