Delivery Manager

At Braze, we're seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. The ideal candidate will have a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes. They will be responsible for project managing a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers.

Requirements

• 2-5 years of experience in a customer-facing work environment
• Proven experience in project management and technology implementation
• Strong project management skills with the discipline to be highly organized and keep tracking up-to-date
• Excellent communication skills, including strong listening and verbal abilities
• A high level of intellectual curiosity and willingness to learn about technical concepts
• Excellent analytical and creative problem-solving skills

Benefits

• Competitive compensation
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience
• Opportunities to give back to your community
• Employee Resource Groups
• Collaborative, transparent, and fun culture