Engagement Manager II

Braze seeks a highly organized and entrepreneurial Engagement Manager II to lead the AI Deployment Lifecycle, facilitate technical workshops, drive successful customer engagements, and influence the Product Roadmap. The ideal candidate has 5-7 years of project management, consulting, or professional services experience and a technical background, with a focus on customer-centricity and process improvement.

Requirements

• Highly organized and entrepreneurial leader
• Strong technical background and customer-centric mindset
• Significant experience managing technical projects from start to finish
• Expert at leading workshops with senior-level stakeholders
• Hands-on technical experience with conceptual-level architectural and machine learning design
• Proactive and resourceful, comfortable identifying unmet needs and developing new solutions
• At least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred
• 5-7 years of project management, consulting, or professional services experience

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®