Director, Collections

Join Brex as a Director of Collections to lead the company's strategy and execution in recovering delinquent balances, utilizing internal and external tools to identify causes of non-payment and respond accordingly. Develop scalable processes and drive operational rigor in a modern financial ecosystem. Collaborate with cross-functional teams and support Account Servicing responsibilities, including statement period adjustments and payment delay requests.

Requirements

• 10+ years of experience in collections, risk operations, or credit cycle management, with at least 5 years focused specifically on B2B / commercial unsecured credit
• 3+ years of experience in a senior leadership role
• Deep domain expertise in commercial collections strategies, including workout arrangements, arbitration, bankruptcy proceedings, legal recoveries, and B2B debt settlement
• Highly analytical and data-driven; comfortable navigating data warehouses, utilizing BI tools (Looker, Hex), and working with data science teams to optimize segmentation strategies
• Experience operating in a high-growth Fintech or modern banking environment
• Exceptional executive communication skills with the ability to present complex risk metrics to C-suite leadership and external banking partners

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance