Collections Specialist
BRIAIllinois, United States
Posted May 18, 2026
Full Time
About the Company
BRIA is a healthcare organization that manages nursing and rehabilitation facilities across regions, delivering high‑quality patient care and comprehensive operational support. The company offers nursing services, rehabilitation programs, and maintenance of facility infrastructure, ensuring regulatory compliance and efficient facility management.
Job Description
A Collections Specialist will be responsible for reviewing resident accounts, contacting customers regarding outstanding balances, and negotiating payment plans.
Requirements
- Monitor accounts to identify overdue payments
- Contact customers by phone, email, or mail regarding outstanding balances
- Negotiate payment plans and resolve billing disputes
- Maintain detailed records of collection activities
- Process payments and update account information
- Work with internal departments to resolve account discrepancies
- Prepare aging reports and collection status updates
- Ensure compliance with company policies and debt collection regulations
- Escalate delinquent accounts when necessary
Benefits
- Affordable Medical, Dental & Vision Insurance
- Short- & Long-Term Disability Coverage
- 401(k) with Company Match
- Generous Paid Time Off
- Tuition Reimbursement
- Career Growth Opportunities
- Employee Rewards & Recognition Programs
- Weekly & Monthly Appreciation Events
- Birthday & Work Anniversary Celebrations
