Service Auditor

Briggs Industrial Solutions is hiring a Service Auditor to oversee and manage the service billing process for assigned branch location(s). The successful candidate will ensure timely and accurate processing of service invoices, resolve billing discrepancies and disputes, and demonstrate excellent customer service and communication skills.

Requirements

• Strong ability to make independent decisions and exercise judgement in billing and service operations
• Excellent customer service and multi-tasking skills
• Strong communication skills with ability to manage complex relationships and resolve issues between technicians, customers and leadership
• High attention to detail with a focus on data integrity and process efficiency
• Ability to operate with a high degree of autonomy and urgency in a fast-paced, dynamic environment
• In-depth knowledge of service operations, billing systems and reporting procedures
• Proficient in MS Office, particularly Word, Excel and PowerPoint

Benefits

• 401(k)
• Educational Assistance
• Employee Assistance Program (EAP)
• Employee Stock Ownership Program (ESOP)
• Hands On and Virtual Training
• Paid Holidays
• Paid Time Off