Senior Implementation Consultant
BrightflagNew York, New York, United States • United States
Posted April 8, 2026
110000 - 120000 USD
Full Time
About the Company
Brightflag is the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.
Job Description
Brightflag is seeking an experienced Implementation Manager to lead customer implementations of their AI-powered Legal Matter Management and E-Billing software as a service application. The role requires strong project management, communication, and organization skills to manage multiple complex projects simultaneously.
Requirements
- 4+ years of hands-on experience in a customer-facing implementation role at a B2B SaaS company
- Expertise in project planning and risk management for multiple simultaneous projects
- Familiarity with waterfall and agile (Scrum) methodologies
- Understanding of data ETL, migration tasks, and software/web technologies
- Excellent communication, presentation, and customer-facing skills
- Strong time management, organization, and multitasking abilities
- Proficient in Microsoft Office, Smartsheet, Jira, and similar tools
- Deadline-driven, self-motivated, and adaptable to remote work environments
Benefits
- 401(k) plan with company match
- Comprehensive health insurance
- Flexible work location and work patterns
