Customer Service Technician
BrightspeedWisconsin, United States
Posted January 21, 2026
Full Time
About the Company
Brightspeed is reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience.
Job Description
Brightspeed is looking for a Customer Service Technician to join our team. As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.
Requirements
- Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
- Performing maintenance and repair on outside plant facilities
- Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Host of voluntary benefits