Jewelry Stylist

Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line.

Requirements

• Sales & Customer Service
• Showroom Coordination & Maintenance
• Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions
• Proactively greet, check-in, and assist customers in the purchasing process
• Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets
• Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls
• Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry
• Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries
• Call customers to confirm showroom appointments and answer any pre-appointment questions
• Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance

Benefits

• Career Growth
• Set Schedule
• Diverse, mission-minded team
• Lifestyle Spending Account
• Continued Education
• Employee Discounts
• Sales Incentive Programs
• Mental Wellness Perks
• Giving Back and Volunteer Opportunities
• Medical, Dental, and Vision
• 401k match
• Paid Time Off
• Parental Leave
• Disability and Life insurance
• Pre-Tax Commuter Benefits