Alarm Service Technician
Brinks HomeBaltimore, Maryland, United States
Posted March 27, 2026
Full Time
About the Company
Brinks Home is a leading smart home security provider headquartered in Dallas, Texas. Offering a range of products including monitored protection, wireless alarm systems, and smart home technology, Brinks stands out with its platinum-grade security solutions and award-winning customer service. The company serves over 1 million customers across the U.S., Canada, and Puerto Rico, backed by expertly trained professionals and a robust security dealer program.
Job Description
Brinks Home is seeking an Alarm Service Technician to install, service, and inspect low-voltage electronic security equipment for customers. The role entails building and maintaining customer relationships and working in a collaborative team that prioritizes security for life.
Requirements
- Experience with Alarm panels such as 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others.
- Ability to troubleshoot technical problems.
- Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.
- Good driving record and Valid driver's license.
- Excellent customer service skills.
- Working knowledge of how an alarm system operates.
- Must be ok with climbing ladders and working at heights.
- Must be ok working in tight spaces such as crawlspaces, attics and basements.
- Low-voltage license or alarm installation certification
- NICET I
Benefits
- Medical
- Dental
- Vision
- 401(k) with Employer Match
- Paid Time Off & Paid Holidays
- HSA/FSA
- Life & AD&D Insurance
- Disability Coverage
- Maternity/Parental Leave
- Mental & Physical Health Benefits
- Employee Resource Groups
- Volunteer Hours
- Discounted Equipment & Monitoring
- Employee Referral Program
- Continuing Education