The Manager, Benefits Operations is a high-impact member of People Services, accountable for the operational integrity, strategic execution, and continuous improvement of Bristol-Myers Squibb's (BMS) benefits and retirement programmes across EMEA markets.
Requirements
- Bachelor's degree in Human Resources, Business Administration or related field, or equivalent experience.
- Professional certifications such as Polskie Stowarzyszenie ZarzÄ…dzania Kadrami (PSZK) preferred.
- Minimum of 7 years of hand on experience in benefits administration.
- Experience with self-insured benefit plans or large, complex benefits programs required; Medicare and retirement knowledge preferred.
- Experience with benefits administration software and HRIS platforms required; familiarity with Workday and Benifex preferred.
- Prior experience implementing new benefit technologies, upgrading systems and operational redesigns strongly preferred.
- Knowledge of HR policies, processes, and regional benefits-related legislation.
- Experience in fast-paced, complex environments managing multiple priorities.
- Strong analytical capability with advanced proficiency in Excel (VLOOKUPs, pivot tables) and Microsoft Office; able to interpret and present complex benefits data with clarity and precision.
- Excellent written and verbal communication skills, with the ability to distil complex information and engage credibly with stakeholders at all levels.
- Proven ability to independently resolve complex problems — including situations without established precedent — with sound judgement and structured thinking.
- Demonstrated experience leading project teams and formally mentoring or developing junior professionals.
- Strong interpersonal and networking skills with the ability to build effective relationships across a global, multifunctional organisation; operates with initiative and delivers results with minimal supervision.
- Genuine continuous improvement mindset with a bias for sustainable, high-impact change.
Benefits
- Competitive benefits, services and programs that provide employees with the resources to pursue their goals, both at work and in their personal lives.
- Uniquely interesting work and life-changing careers.
- Opportunities for professional growth and development.
- Flexible work environment with a 50% hybrid work schedule.
- Opportunities for travel and professional development.
- Benefits such as medical, pensions, dental, vision, life insurance, disability, and wellness.
- Stock opportunities based on eligibility.
