Retail Experience Manager

The Retail Experience Manager reports directly to the General Manager and is part of the Retail Operations Department. This role will support operational excellence, inventory accuracy, and cross-functional communication to enhance the customer experience and drive business results.

Requirements

• Prior retail office manager experience in a retail setting preferred
• Strong interpersonal communication, active listening, and professional presentation.
• Developed problem solving skills and the ability to focus attention on details.
• A positive attitude and a passion for delivering excellent customer service
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Willingness to work flexible hours, including weekends, evenings, and holidays
• A team-first mindset and a commitment to supporting your coworkers
• Basic math and computer skills for handling transactions and inventory
• Reliability, punctuality, and a strong work ethic

Benefits

• Medical, dental, vision, and life insurance options
• Paid time off
• 401K matching contribution
• Employee discount (40%) at BRR locations
• Internal Opportunities for career growth and advancement