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Job description
Join PacificSource and help our members access quality, affordable care! Provide excellent customer service primarily by telephone to all PacificSource customers. Assist customers with coverage/claims related questions.
Work efficiently in a high volume call center while maintaining a professional, positive, and caring demeanor. Assist callers with coverage related questions/concerns; accurately interpret policy provisions for assigned products.
One-year medical insurance, other healthcare related field, call center or customer service experience required. High School Diploma or equivalent required. Basic understanding of insurance and medical terminology, coding and standard medical billing practices preferred.
Company
Tech, Software & IT Services • Corporate Services
Broadbean, part of Veritone, provides a recruitment marketing platform that enables organizations to attract qualified talent through automated, AI‑driven job distribution and media buying. Leveraging real‑time optimization, the platform expands reach across global job boards, social channels, and candidate databases while maximizing return on advertising spend. The solution combines job distribution, candidate sourcing, applicant tracking, and detailed performance reporting into a single, scalable system. By integrating intelligent analytics and a robust network of job boards, Broadbean helps recruiters streamline hiring workflows, improve candidate quality, and achieve measurable recruitment outcomes.
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PacificSource Health Plans