Application Support Specialist

The Application Support Specialist provides technical and functional support for the organization’s core business applications, including property management and construction enterprise systems. The role plays an important role in maintaining the efficiency of operational systems and supporting ongoing system improvements, upgrades, and implementation initiatives.

Requirements

• Minimum 2 years of experience in technical support, application support, or a related role.
• Experience supporting ERP systems or large-scale business applications is considered an asset.
• Demonstrated ability to troubleshoot technical issues and provide effective solutions.
• Experience working with cross-functional teams and supporting users across multiple departments.
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical users.
• Ability to work independently, manage priorities, and handle multiple tasks in a dynamic work environment.
• Knowledge of enterprise resource planning (ERP) systems such as Yardi or Viewpoint Vista is an asset.
• Familiarity with system configuration, application troubleshooting, and user support processes.
• Understanding of financial systems, internal controls, or technology management principles is beneficial.
• Proficiency with business software applications and database systems.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to quickly learn and adapt to new technologies and software platforms.

Benefits

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year
• Employee recognition program