
Job description
We are looking for a detail-oriented QA Analyst to ensure the delivery of high-quality software products. This role requires a Proactive QA professional focused on developing detailed test plans and test cases based on software requirements and technical specifications.
Develop detailed test plans and test cases, collaborate with product and engineering teams, identify potential risks in design, participate in root cause analysis, support bug prioritization, and develop quality reports and test metrics.
We support your career journey with clear growth paths, access to learning resources, and mentorship. We value diversity, inclusion, and a sense of belonging, and your contributions will make a real difference.
Company

Tech, Software & IT Services • Media & Communications
Broadvoice is a leading provider of cloud-based communication and customer experience (CX) solutions for mid-market businesses globally. They empower companies to deliver exceptional customer service across all digital channels through a comprehensive suite of offerings, including Unified Communications as a Service (UCaaS), Contact Center, and VoIP solutions. Broadvoice distinguishes itself through its AI-powered platform, providing deep analytics, specialized workflows, and tools to enhance agent and customer experiences. Beyond core communication services like SIP Trunking and Hosted Voice, they offer a robust portfolio of connectivity options – Broadband, Fiber Optic, and more – alongside managed security solutions, enabling businesses to streamline operations and achieve superior customer outcomes.
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