Senior Client Service Representative

We are seeking a highly skilled Senior Client Service Specialist to join our Client Service Team. The position is dedicated to delivering exceptional client experiences through proactive relationship management and acting as the primary escalation point for complex issues.

Requirements

• Serve as the primary escalation point for complex client issues, ensuring timely and accurate resolution
• Develop and execute proactive relationship and service plans to deliver exceptional, client-focused solutions
• Introduce clients to innovative technologies, automation tools, and BBH Infuse systems to enhance their experience
• Coordinate new business and product implementations, client discussions, and special projects
• Promote a client-first mindset and lead initiatives to optimize processes and enhance operational efficiency
• Identify opportunities for service enhancement and implement best practices to optimize client outcomes
• Ensure compliance with risk management policies

Benefits

• Competitive compensation and benefits
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance