Mechanical Warranty Administrator (In Office)
Brown & Brown InsuranceLocation not specified
Posted March 13, 2025
Full Time
About the Company
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. Our three business segments—Retail, Programs and Wholesale Brokerage—offer a wide range of insurance solutions to businesses and individuals. We are one of the insurance industry’s most powerful and influential leaders, with a strong, deeply rooted cultural foundation built on integrity, innovation, superior capabilities and discipline. The Power of WE ignites our performance, and while diverse and varied in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown is proud to be certified as a Great Place to Work®, and we are always actively looking for talented teammates who embrace our culture to join our winning team. Find us on the NYSE as BRO.
Job Description
Automotive Business Solutions (ABS) is seeking full-time warranty administrators to fill the roles of Automotive Warranty or Tire Warranty call center administrators. The successful candidates will have a strong understanding of mechanical repairs, shop procedures, and excellent customer service skills.
Requirements
- Answer incoming phone calls on assigned programs
- Accurately enter claim information in electronic databases
- Effectively communicate and understand program coverages
- Adjudicate claims based on coverage limits
- Make outbound calls to ensure consumer needs are met
- Work directly with shops to help consumer receive their warranty benefits
Benefits
- Paid Time Off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
