Brown & Brown is seeking a Property Casualty Customer Service Representative to join their growing team in Greensboro, NC. The role involves providing high-quality customer service, soliciting new business, and cross-selling opportunities.
Requirements
- 2+ years of customer service experience in the insurance industry
- Property & Casualty Producer Insurance License in good standing
- Comprehensive knowledge of commercial property, general liability, auto liability, workers compensation and umbrella liability coverages
- Proficient knowledge in Microsoft Windows environment, including Word, Excel, Power Point, and Publisher
- Experience handling commercial account renewals, service needs, and customer escalations
- Experience handling policy endorsement requests, certificates of insurance and Auto IDs
- Experience handling payments or billing questions
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts