Business Operations Specialist
BS&A SoftwareLansing, Michigan, United States
Posted January 12, 2026
Full Time
About the Company
BS&A Software specializes in providing advanced ERP solutions tailored for local governments. Their offerings encompass financial management, human resources, community development, utilities, and tax assessment, all delivered on a cloud-based platform with intuitive functionality and exceptional customer support. BS&A stands out by offering a comprehensive suite of municipal software that consistently exceeds client expectations.
Job Description
BS&A Software is looking for a motivated, team-player Business Operations Specialist to join its Sales Operations Team. The Business Operations Specialist is responsible for supporting all stages of the sales cycle, executing sales operations activities, and maintaining CRM/SFDC throughout sales cycle. They will work closely with salespeople, be involved in developing a sale, drafting proposals, RFPs, and contracts, and assist with client billing and collections.
Requirements
- Cloud-based CRM experience with Salesforce
- Solid Excel experience, including pivot tables and vlookups
- Prior SaaS, subscription/recurring revenue-based revenue experience
- Bachelor's Degree from an accredited 4-year university
- 2+ years of relevant experience in a SaaS or high-growth technology environment
- Deep understanding of the quote to cash process and cross-functional dependencies
- Ability to interact and communicate effectively at all levels of the organization
- Excellent written and verbal interpersonal skills
- Ability to prioritize effectively, meet deadlines, and work with others
- Ability to act and operate independently with minimal daily direction from manager
