Product Manager, Consultant

Product Manager Consultant role at Blue Shield of California, responsible for defining digital personalization strategy, overseeing member journeys, collaborating with backend teams, and leading cross-functional teams to design and implement digital clinical programs.

Requirements

• Lead the development and execution of a digital personalization strategy
• Oversee the mapping of member journeys
• Collaborate with backend integration and vendor management teams
• Define and refine data requirements and personalization parameters
• Develop and manage a comprehensive digital roadmap
• Create and present business cases for investments in personalization solutions
• Lead cross-functional teams in the design and implementation of digital clinical programs
• Evaluate and leverage advanced analytics and machine learning technologies
• Ensure all digital engagement initiatives comply with healthcare regulations and privacy standards
• Report regularly to senior management and stakeholders
• Mentor and guide team members

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance