People Transformation Partner
BT GroupLondon, England, United Kingdom
Posted May 20, 2026
Full Time
About the Company
BT Group is the UKâs leading communications group and the holding company behind some of the countryâs most recognised brands â including BT, EE, Openreach and Plusnet.
Job Description
The People Transformation Partner will deliver and coordinate business readiness through project delivery, stakeholder engagement, and helping teams transition to new ways of working in a fast-moving AI-enabled environment.
Requirements
- Act as a trusted advisor to business leaders, identifying and translating business change needs into clear, actionable initiatives.
- Lead end-to-end design, delivery, and review of people transformation initiatives, focused on programmes that address the people impacts of the UK Business Operating Plan.
- Drive a strong customer service culture, owning issues through to resolution and identifying improvement opportunities.
- Provide expert advice and specialist input to improve organisational, team, and individual effectiveness.
- Support strategy, methodology, and policy development through insight-led analysis and practical recommendations.
- Analyse and synthesise data to deliver clear insights, build cases for change, and assess colleague impacts, using AI to support this.
- Act as a trusted advisor to business leaders, translating business needs into clear, actionable People initiatives.
- Coach and advise managers and leaders on People policy, process, and compliance, to encourage and develop self-sufficiency.
- Partner with managers and People & HR Services to support their management of absence, analysing trends and supporting the implementation preventative actions.
- Partner with managers to ensure effective performance management is undertaken, ensuring appropriate coaching is provided to create high performing teams.
- Support talent initiatives in partnership with CoEs to attract, develop, and retain a diverse, high-performing workforce.
- Contribute to organisational effectiveness through the implementation of new structures, roles, and processes.
Benefits
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave â 18 weeksâ full pay and 8 weeksâ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme â 5% from you and 10% from us
- Holiday purchase scheme