The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.”
Requirements
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
- Answer questions regarding the store and its merchandise.
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
- Help Guests try on or fit merchandise.
- Check out and bag purchases.
- Prepare merchandise for alterations.
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Place Special Orders or call other stores to find desired merchandise.
- Maintain and build good Guest relationships to develop a client based business.
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
- Maintain a professional and respectful attitude at all times creating a positive floor culture.
- Visual merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
- Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
- Ensure sales floor is consistently sized and new freight is appropriately displayed.
- Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Follow all Loss Prevention guidelines, including daily bag and purse checks.
- Develop and maintain knowledge of Point of Sale (“POS”) procedures.
- Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
- Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement.
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
- Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
Benefits
- Teammate Discount
- Performance Bonuses
- Employee Assistance Program
- 401(k)
- Paid Sick Time
