Customer Services & Logistics Specialist
BuckmanChennai, Tamil Nadu, India
Posted July 5, 2023
Full Time
About the Company
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development.
Job Description
Customer Services & Logistics Specialist is a key role in delivering exceptional customer service and ensuring efficient operations to both internal and external Buckman customers.
Requirements
- Full-time bachelor’s degree in business / Logistics/ Supply chain Management from a reputed university
- 5-7 years experience in Customer service or Logistics in manufacturing or Specialty chemicals industry
- Good communication skills; fluent in spoken and written English
- Strong Customer service skills
- Strong analytical and problem-solving skills
- Ability to interact and deal with people from various cultural backgrounds/level
- Motivated, independent, resourceful, efficient and able to handle several projects simultaneously
- Computer proficiency with sound knowledge in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
- Familiar with SAP system especially in OTC workstream
- Ability to work well in a team-based environment
Benefits
- We approach our business and operational processes systematically, aiming to meet customer expectations by continuously improving our operational practices.
- Our focus is on delivering a unique customer experience that fosters customer loyalty, attraction, and satisfaction, going above and beyond their expectations.
