Concierge - Occasional

We are seeking a Concierge to join our community committed to delivering outstanding service to our residents. As a Concierge, you will impact the lives of senior adults through fostering a welcoming and hospitable environment.

Requirements

• Coordinate and oversee hospitality services, including member communications, guest reception, and addressing resident needs.
• Maintain organized communication systems and reference materials at the concierge desk.
• Act as a liaison between members, residents, and the community, ensuring timely resolution of concerns.
• Provide social support and a warm welcome to new members and residents.
• Assist in training department associates to deliver exceptional hospitality services and foster a culture of positivity.
• Ensure hospitality stations are appropriately staffed and stocked to meet member and guest needs.
• Listen attentively and respond effectively to member, resident, and family needs and concerns.