Guest Experience Usher

The Guest Experience Usher position provides guests with an organized, positive, and friendly experience at Highmark Stadium. Ushers serve as a visible and approachable presence in seating areas and assist guests in locating their seats, monitoring aisles and sections, and upholding the stadium’s policies and procedures.

Requirements

• Greet guests upon arrival and provide a friendly welcome, while checking tickets for proper access and directing guests to ticketed seating locations.
• Monitor assigned areas to support guest safety, comfort and enjoyment, and report issues to Event Command.
• Enforce Wait for Whistle policy and Fan Code of Conduct in a respectful and professional manner
• Perform all other duties as assigned.