Hotel Front Desk Agent
Buffalo LodgingRhode Island, United States
Posted January 26, 2026
Full Time
About the Company
Buffalo Lodging Associates is a hospitality group that develops, owns, and operates 50 branded hotels across New York, New England, New Jersey, Ohio, and Florida. The company’s core focus lies in delivering best‑in‑class guest experiences through meticulous hotel development, cutting‑edge technology, and thoughtful interior design. Operational excellence is achieved by maintaining high product quality standards and cultivating a workforce of well‑trained, courteous associates who are committed to exceptional service. Buffalo Lodging’s distinctive culture blends community‑driven values with professional growth opportunities, enabling employees to thrive while elevating the overall hospitality experience.
Job Description
We are looking for a Full-Time Guest Service Representative to join our Front Desk team. The Front Desk Agent is the face of the hotel, providing superior service to all guests.
Requirements
- Greet guests and complete check-in/check-out procedure
- Handle cash, credit card information, and goods
- Identify guest needs and provide relevant information about hotel services and amenities
- Take reservations and input information into the hotel management system
- Require open availability, including weekends and holidays
Benefits
- Paid Weekly
- Medical, Dental & Vision Insurance
- 401(k) Retirement Savings Plan
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts
- Wellness Programs
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program
