Enterprise Customer Success Manager - EMEA
Builder.ioPosted May 7, 2026
105000 - 130000 EUR
Full Time
About the Company
Builder.io is pioneering the space between design and development, creating a new category of Visual Development Platform that transforms how teams build digital products.
Job Description
We are looking for an Enterprise Customer Success Manager based in EMEA to support our strategic Enterprise accounts. This role is perfect for someone who excels at building executive relationships and driving complex organizational transformations through Builder's platform.
Requirements
- 5+ years of customer-facing, consulting, or sales management experience in SaaS (AI-native, marketing or ecommerce technology strongly preferred)
- Experience working with both middle management and C-level executive personas
- Experience with technical products and/or demonstrated aptitude when working with technical teams
- Demonstrate an understanding of the needs of growing businesses, including emerging digital trends and e-commerce trends (Ecommerce experience strongly preferred)
- Passion for helping customers and being proactive when it comes to what's best for the partnership
Benefits
- Unlimited time off
- Mental health days
- Paid parental leave
- $500 home office improvement budget
- $500 annual learning & development budget
- Co-working space reimbursement
- Health Insurance
- Additional Insurance
- 401k (for US based team members)
- Real equity
