Enterprise Customer Engagement Manager
Built InChicago, Illinois, United States
Posted May 8, 2026
75000 - 100000 USD
Full Time
About the Company
Built In is a recruitment and employer reputation platform that helps companies manage their reputation in AI search and attract top talent.
Job Description
Built In is seeking an Enterprise Customer Engagement Manager to guide large enterprise customers through onboarding, adoption, and long-term engagement with their AI employer intelligence platform. The ideal candidate thrives at the intersection of customer success, product expertise, and strategic partnership.
Requirements
- 4+ years of experience in customer success, account management, implementation, solutions consulting, or a client-facing SaaS role
- Experience managing complex enterprise customer relationships with multiple stakeholders
- Strong project management and organizational skills with exceptional attention to detail
- Excellent communication and presentation skills, including experience leading customer trainings or demos
- Ability to navigate ambiguity, prioritize effectively, and collaborate cross-functionally in a fast-paced environment
Benefits
- Competitive salary range $75,000 - $100,000 per year + variable compensation
- Benefits information available at https://builtin.com/company/built-in/benefits
