Collections Associate
Builtwell BankChattanooga, Tennessee, United States
Posted February 24, 2026
Full Time
About the Company
Builtwell Bank is a community‑focused financial institution with more than 24 branches across Tennessee and Northwest Georgia, dedicated to serving consumers, small businesses, and commercial clients. The bank offers a full suite of banking products—including checking, savings, credit cards, consumer and commercial loans, mortgages, insurance, and expert financial advice—while emphasizing personalized service and customer loyalty. Builtwell differentiates itself through its mission of “every customer comes back and brings a friend,” combining a strong local presence with modern digital tools such as internet banking, mobile apps, and remote deposit to provide flexible, secure access to funds. The institution’s commitment to safeguarding customer privacy and encouraging responsible social media use underscores its focus on trust and security.
Job Description
Assisting with assessing hardship workout requests and granting alternative financing options, as well as identifying past due accounts and using effective skip trace techniques to locate missing customers and collateral.
Requirements
- High School diploma or equivalent work experience
- Some collection experience preferred