Auto Parts Counter Sales II (Full Time) #62

Counter Sales Level 2 provides friendly and courteous over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall performance of the Bumper to Bumper Auto Parts store operations.

Requirements

• Consistently provides courteous, respectful, and kind conduct toward every employee and customer.
• Demonstrates an understanding of RPI store systems and processes.
• Displays an above average understanding of auto parts and is able to make recommendations to customers to meet their needs.
• Cooperate and coordinate well with coworkers and as a team member.
• Maintain neat, clean, and professional appearance.
• Provide exceptional customer service including assisting in determining parts needed, offering options to solve customer problems, and diffusing situations involving an upset or dissatisfied customer.
• Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed.
• Handle cash and credit transactions; properly invoice/credit customer accounts.
• Prioritize the order of delivery items and assign deliveries to drivers, if applicable.
• Correctly handle new and defective core returns from customers, insure proper customer credit and complete necessary paperwork.
• Perform any other tasks as assigned.

Benefits

• 401(k) employer matching
• Company Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company Paid Basic Life Insurance & Long Term Disability
• Short Term Disability
• Flexible Spending Accounts
• Additional Supplemental Life Insurance
• Accident Insurance
• Hospital Indemnity
• Employee Assistance Program
• Employee Purchase Discounts
• Scholarship Program
• Earning Incentives and Bonuses