Senior User Verification Agent to ensure users can start using their bunq accounts by providing instant and accurate verification, taking charge of high-risk cases to build a trustworthy platform.
Requirements
- Fluency in the Dutch language
- Proven ability to make accurate, risk-based decisions on complex Customer Due Diligence (CDD) cases
- Demonstrated engineering mindset to identify root causes and drive process improvements within the EDD framework
- Proven ability to leverage AI tools and data to conduct efficient and effective risk investigations
- Solid understanding of KYC/AML compliance frameworks and their practical application in case reviews
Benefits
- Great, international colleagues
- Hybrid setup: 2 days remote, 3 days in-office weekly
- Digital Nomad Program: up to 20 days per year to work while traveling
- Dedicated travel budget: €1.5k after 2 years and €3k after 4 years
- bunq Academy and €1500 annual learning budget
- Massive discount with Urban Sports Club
- Travel expenses covered
- MacBook
- Delicious lunches
- Optional pension plan with monthly contribution from bunq
- Monthly contribution to phone and internet bills
- Friday drinks and other celebrations