Collections Specialist

Bureau Veritas offers a dynamic employment opportunity as a Collections Specialist. The role requires strong communication skills, attention to detail, and the ability to manage multiple accounts while meeting monthly performance targets. The successful candidate will manage a high-volume B2B accounts receivable portfolio to ensure timely payment of outstanding invoices.

Requirements

• Manage an assigned portfolio of 1,000+ open AR items including invoices, credits, and unapplied cash.
• Conduct collection outreach via phone, email, and statements in accordance with departmental SOPs.
• Research and resolve billing discrepancies, short payments, and unapplied cash.
• Document all collection activity in the collection system to ensure accuracy and transparency.
• Negotiate payment arrangements when appropriate.
• Escalate delinquent accounts according to established guidelines.
• Collaborate with Billing, Operations, and Cash Application teams to resolve disputes.
• Generate and analyze aging and cash reports using Excel (Pivot Tables, VLOOKUPs).
• Support efforts to reduce past-due balances and minimize bad debt exposure.
• Meet monthly KPIs: Total Overdue ≤ 25%, 91+ Days Overdue ≤ 5%.

Benefits

• Generous Paid Time Off
• 401k Matching