Service Technician

Performs diagnoses and repairs as a skilled-level technician, communicates with parts department, and maintains a clean and organized shop area.

Requirements

• Performs work as outlined on repair order with efficiency and accuracy
• Diagnoses cause of any malfunction and performs repair
• Communicates with parts department to obtain needed parts
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Communicates with service advisor immediately if additional work is needed
• Documents all work performed and recommended on the repair order
• Road tests vehicles when required or refers to the test technician
• Participates in manufacturer-sponsored training programs
• Keeps abreast of manufacturer technical bulletins
• Supervises work of any apprentice technicians as assigned
• Reports machinery defects or malfunctions to supervisor
• Ensures that customers' cars are kept clean
• Maintains and is accountable for all dealership-owned tools and manuals
• Understands, keeps abreast of, and complies with federal, state, and local regulations
• Operates all tools and equipment in a safe manner
• Reports any safety issues immediately to management