Service Advisor - Experienced

The Service Advisor acts as the liaison between customers and the service department, providing exceptional customer service, managing service appointments, and ensuring customer satisfaction throughout the vehicle service process.

Requirements

• High school diploma or equivalent; additional education or certification in automotive technology or customer service is advantageous.
• 2+ years' experience in automotive service role is required.
• Strong communication and interpersonal skills, with the ability to build rapport with customers and effectively convey information.
• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Knowledge of automotive systems, repair procedures, and maintenance schedules.
• Proficiency in Dealer Track, Xtime and MS Office applications is required.
• Ability to work efficiently in a fast-paced and customer-focused environment.
• Valid driver's license and clean driving record.

Benefits

• Medical, Dental, & Vision Coverage
• Life Insurance
• Paid Vacation and Sick Days
• 401(k) matching
• Employee Discount