Account Managers will have day-to-day oversite of customer accounts including management of drivers, customer service and office personnel. The person in this role will be held accountable to metrics dictated by customer contracts and company expectations to include safety, on-time delivery, utilization, asset management, growth and efficiency.
Requirements
- Exceed dedicated customer's expectations by providing superior service, creative and efficient logistics solutions while continually developing and enhancing business relationships.
- Profitably growth with dedicated business through both C.R. England's existing customers and non-dedicated business, while also growing third party revenue generation.
- Budget preparation and P&L responsibility
- Prepare and analyze monthly forecasts of account profit-and-loss statements, reconcile actual P&L with forecasted P&L and research P&L data to ensure accuracy.
- Financial oversight of all assigned operations
- Efficiently manage all administrative functions and reporting requirements both internally for senior management and for external customers.
- Lead and develop our most valuable resource, its people, by providing a positive work environment through consistent communication, promoting accountability and recognizing superior results.
- Manage asset utilization to ensure maximum efficiency as driven by customer needs.
- Implement cost reduction measures, ensuring maximum profitability and cost minimization
- 10 years of logistics and/or transportation leadership experience
- 7 plus years in directing operations of at least $75 million in revenue annually
- Experience with managing multiple client locations
- Experience managing multiple direct reports