The Missile Defense Agency (MDA) NOC Technician will support the DISA-provided GIG capabilities and services in the 24x7 Global Network Support Center (GNSC) working in the Missile Defense Agency (MDA) Operations Support Cell.
Requirements
- Create and update tickets
- Monitor network events and element management failures in real-time
- Incident Correlation and Fault Analysis
- Incident Analysis (Fault Isolation)
- Fault Correction
- Network/Service Restoration
- Incident Escalation
- Training and Development
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Paid Time Off
- Life Insurance