A Box Office Ticket Seller is responsible for assisting guests with ticketing needs and creating a positive work environment.
Requirements
- Proficient with the ticketing system
- Process show ticket transactions for guests
- Promoting and suggesting Cross Property shows and attractions
- Suggesting Caesars Entertainment offerings across all properties such as Food & Beverage and Total Rewards
- Assist guests with questions about the city and Caesars Entertainment properties
- Responsible for being informed about current events within the hotel in which they work and other CET properties to assist guests
- Acts a liaison on behalf of the guest to expedite guest requests
- Maintains a professional and courteous attitude towards all guests (internal and external)
- Anticipating guests show needs and exceeding guest expectation