Caesars Reward Rep Lead Full Time (Caesars LV)
Caesars EntertainmentLas Vegas, Nevada, United States
Posted March 31, 2026
Full Time
About the Company
Caesars Entertainment, Inc. is the largest casino-entertainment company in the U.S., offering a diverse range of gaming, hospitality, and entertainment services under brands like Caesars®, Harrah's®, Horseshoe®, and Eldorado®. With a focus on impeccable service, operational excellence, and technology leadership, Caesars builds value for guests through its industry-leading Caesars Rewards loyalty program and mobile/online gaming experiences. The company is committed to innovation, sustainability, and employee well-being as part of its PEOPLE PLANET PLAY framework.
Job Description
The Lead Caesars Rewards Representative is responsible for delivering exceptional service to mid- and high-tier guests, providing personalized assistance and overseeing Caesars Rewards operations.
Requirements
- Travel required to multiple Caesars properties
- Coordinates staff activities and maintains a clean, well-stocked work area
- Instructs, directs, coaches, and assists with hiring and training of personnel
- Resolves customer complaints, promotes Caesars Rewards, and issues rewards cards
- Maintains data and security standards, and handles sensitive materials confidentially
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan