Cage Cashier Lead

The Cage Cashier Lead provides prompt, friendly, and courteous service to guests while following company and gaming regulations. They perform various cash-handling functions, including transactions, reconciliations, and currency orders.

Requirements

• Provides prompt, friendly, and courteous service to all guests
• Conducts all transactions in a confidential manner
• Performs all types of money-handling functions
• Counts money and chips and reconciles banks
• Orders currency to refill supplies
• Accepts, delivers, and issues credit card cash to customers
• Dispenses coins/chips to other cashiers
• Processes funds transactions for the cashiering department and other casino personnel
• Performs transactions under surveillance
• Processes new check cashing applications
• Records information regarding transactions on reports and forms
• Maintains internal controls with reports describing errors and discrepancies
• Collaborates with work-group and all support departments to ensure player satisfaction
• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems
• Works with team members to achieve common goals
• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers
• Maintains confidentiality of all player accounts
• Maintains security and confidentiality of files, records, and lists
• Assists team members with daily count in and count out procedures
• Trains new cashiers, and additionally supports cross-training of fellow team members on additional banks to gain knowledge and help provide others with opportunity for advancement
• Assist with additional projects per management discretion
• Must be able to get along with co-workers and work as a team
• Ability to read, write, speak and understand English
• Must be able to respond to visual and aural cues
• Must present a well-groomed, professional appearance
• Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures
• Must be able to work a varied schedule including holidays, nights and weekends as needed
• Must be able to work a reasonable amount of overtime when required
• All team members will follow the Everyone Greets Everyone (EGE) policy
• Perform other duties as assigned