The Host/Cashier maintains a high energy level, seats guests in the restaurant and/or handles transactions as a cashier and/or handles all monies in the cash register. The Host/Cashier ensures smooth operation of seating flow and/or guest transactions.
Requirements
- Proficient in the operating functions of cash register and micros computers for all food outlets.
- Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages.
- Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees.
- Accurately manages and delivers comps to guests.
- Differentiate guest service and gives priority service to the appropriate tier leveled player during cash and seating transactions.
- Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated.
- Presents an impressionable persona when greeting guests and during their departure.
- Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage.
- Engages guests in conversation during seating and/or register transactions.
- Handles and solves any concerns and questions from guests.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
- Adheres to regulatory, departmental and company policies.
Benefits
- Paid time off
- Health benefits
- Dental benefits
- Vision benefits
- 401k plan