Guest Service Representative - Graveyard - Eldorado (Reno)
Caesars EntertainmentReno, Nevada, United States
Posted September 23, 2025
32000 - 32000 USD year
Full Time
About the Company
Caesars Entertainment, Inc. is the largest casino-entertainment company in the U.S., offering a diverse range of gaming, hospitality, and entertainment services under brands like Caesars®, Harrah's®, Horseshoe®, and Eldorado®. With a focus on impeccable service, operational excellence, and technology leadership, Caesars builds value for guests through its industry-leading Caesars Rewards loyalty program and mobile/online gaming experiences. The company is committed to innovation, sustainability, and employee well-being as part of its PEOPLE PLANET PLAY framework.
Job Description
Caesars Entertainment is seeking a Guest Service Representative to assist guests with billing, general inquiries, and various reporting tasks. The role involves handling front desk duties, providing excellent service, and ensuring guest satisfaction. This position is part of a family-style service, emphasizing a welcoming and safe environment.
Requirements
- Excellent communication skills (written and verbal)
- High School diploma or equivalent
- Ability to perform above average mathematical skills, type 35 wpm, and use PC software
- Ability to understand and comply with company policies
- Ability to work in an office environment