Hotel Room Attendant -Full Time (Harrah's Joliet)

Join us in creating unforgettable experiences for our guests! As a vital member of our team, you'll deliver warm and friendly service every single time while transforming guest rooms into pristine escapes.

Requirements

• Responsible for key security by properly adhering to key checkout procedures.
• Cleaning rooms includes making beds, dusting, vacuuming carpet, moping tile, removing all trash, disinfecting sinks, tubs, toilets.
• Must clean a minimum of 14 rooms a day while maintaining the Caesars’s standard of cleanliness and delivering great guest service.
• Supplies rooms with all amenities, linens, and special items as requested.
• Assures that every room meets four-star standards prior to guest occupancy.
• Responsible for maintaining workstation, including stocking workstation with sheets, pillowcases, towels, and all amenities.
• Completes daily housekeeping reports as required by Housekeeping Supervisors.
• Enters proper code, via telephone, to update checkout ready status for rooms to ensure “Fast and Flawless” service standards.
• Follows all established safety and security guidelines.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Moves furniture in room as necessary, weighing up to 15 pounds.
• Adheres to all regulatory, company and department policies and procedures.
• Secure and return key at end of shift.
• Turn in all Lost and Found items to security in a timely manner
• Notifies supervisors of any conspicuous people or problems, such as missing room items, damage, pets, engineering problems, etc.
• Completes all other duties as assigned.