Sportsbook Ticket Writer - Full Time (Nugget)

Reporting to the Sportsbook Manager, the Sportsbook Ticket Writer will provide a high level of customer service and ensure that customers feel welcome at the sports book. They will also provide expert advice and answer customer questions regarding sports betting options.

Requirements

• Provide a top tier level of customer service
• Adhere to all the rules and regulations set forth by the company and gaming control board
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
• Be a positive team member and work collaboratively with other team members and your leadership team
• Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards

Benefits

• Full-time employees eligible for benefits after waiting period
• Flexible scheduling
• Advancement opportunities