Sportsbook Ticket Writer - Full Time (Boomtown)

Welcome to the Empire! William Hill U.S. is looking for a Sportsbook Ticket Writer to provide top-tier customer service, advise customers on sports betting options, and ensure adherence to company and gaming control board rules and regulations.

Requirements

• Provide a top tier level of customer service
• Adhere to all the rules and regulations set forth by the company and gaming control board
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
• Be a positive team member and work collaboratively with other team members and your leadership team
• Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards

Benefits

• Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
• Flexible scheduling (nights, weekends, mornings, holidays, etc.)
• Advancement opportunities - come grow a career with us!