Sportsbook Ticket Writer - Full Time (Plaza)

Welcome to the Empire! As a Sportsbook Ticket Writer, you will be the face of our retail operation, providing top-tier customer service and advising customers on sports betting options.

Requirements

• Provide a top tier level of customer service that encourages customers to come back repeatedly
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
• Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards

Benefits

• Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
• Flexible scheduling (nights, weekends, mornings, holidays, etc.)
• Advancement opportunities - come grow a career with us!