Professional Services Consultant

CAI Software is hiring a Professional Services Consultant to join their Discrete COE PS team, supporting EDI implementations across CAI's product lines. The role will involve executing end-to-end trading partner implementations, developing EDI mappings and transformations, and troubleshooting document flows.

Requirements

• 4-7 years of EDI implementation / consultant experience
• Experience in manufacturing environments/ domains
• Strong working knowledge of EDI standards — X12 and EDIFACT — with direct hands-on mapping experience
• Experience integrating EDI with ERP systems — understanding of order-to-cash and procure-to-pay document flows
• Working knowledge of communication protocols — AS2, SFTP, VANs Mandatory and OEM-specific portals
• Automotive EDI experience is preferred — OEM portal experience (Covisint, Supply Power, Nexeo, or equivalent), MMOG/LE familiarity, and release/shipping/invoicing transaction flows
• Excellent written English for technical documentation and communication with customer and trading partner teams
• Strong troubleshooting orientation — EDI issues are cross-functional and require precise diagnosis
• Familiarity with integration technologies — REST APIs, JSON, Open API — is a plus

Benefits

• Health insurance
• Retirement plan
• Continuing education support
• Certification reimbursement for relevant technology certifications