IT Applications Analyst

The Senior IT Applications Analyst plays a key role in the deployment and lifecycle management of business-critical IT applications, partnering with cross-functional teams to gather requirements, configure systems, and provide expert-level support.

Requirements

• Collaborate with business users and internal stakeholders to collect requirements, assess improvement opportunities, and implement approved system changes.
• Create and maintain technical documentation, including detailed design specifications, configuration plans, testing protocols, and system summaries.
• Develop and adjust reports and dashboards to support operational and compliance requirements.
• Manage application security, including user access controls, periodic audits, and data integrity reviews.
• Provide advanced troubleshooting and technical support for end users, resolving issues at the application or server level.
• Mentor junior team members, provide application training, and share best practices across the IT department.