Member Support Coordinator - ELITE Dental Alliance
Cain Watters & AssociatesFrisco, Texas, United States
Posted July 29, 2025
55000 - 65000 USD
Full Time
About the Company
Cain Watters & Associates (CWA), established in 1984, specializes in providing comprehensive financial services to dental professionals across the United States. With a focus on tax planning, accounting, and proactive financial strategies, CWA helps dentists improve practice profitability and accumulate wealth. The company is recognized for its expertise, named annually among top accounting and tax firms by respected industry publications.
Job Description
Reporting to the Vice President of Operations, the Member Support Coordinator provides exceptional support to ELITE members, managing high-touch service from inquiries through ongoing member success. The role ensures a seamless experience through system management and membership retention.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or related field
- 1–3 years of experience in data entry, ticket management, and member/customer support
- Hands-on experience with CRM systems, preferably HubSpot; proficiency with Microsoft Office Suite and Monday.com
- Excellent communication/interpersonal skills, organization, multitasking in fast-paced environments
- Self-motivated with strong decision-making, attention to detail, and sense of ownership
Benefits
- Heavily subsidized medical insurance options
- Generous employer HSA contributions
- 100% employer-paid Short-Term Disability, Long-Term Disability, Accident, Basic Life Insurance, and Telehealth/Virtual Urgent Care/Whole Mental Health
- Dental and Vision plans
- Unlimited PTO
- Organization-paid holidays, including an extended Winter Break
- Safe Harbor 401k Plan
- Employer-paid professional dues, licenses, and renewals
- Continuing Education resources
- Family Planning Assistance Program and Paid Parental Leave
- Subsidized fitness programs
