CallMiner is the global leader in AI-powered conversation intelligence to drive better customer experience, operational efficiency and business improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.
Open Positions
Customer Success Director
5+ years of experience in customer success, account management, or client relations, along with deep CX automation and integration experience, and negotiation and influence skills
Customer Success Director
5+ years in customer success, account management or client relations, strategic account management expertise, deep CX automation & integration experience