Responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure optimal performance and minimal downtime.

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field.
1+ years network operations or NOC experience
Incident management and escalation handling
Experience coordinating with field technicians and dispatch operations
Hands-on experience with network monitoring tools and systems
Experience working in a 24/7 operational environment
Excellent analytical and problem-solving abilities
Strong attention to detail and documentation skills
Ability to work independently and as part of a team
Effective communication skills, both written and verbal
Ability to remain calm under pressure and manage multiple priorities
Strong customer service orientation

Benefits

Responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure optimal performance and minimal downtime.

Bachelor's degree in Computer Science, Information Technology, or related field.
1+ years network operations or NOC experience
Incident management and escalation handling
Experience coordinating with field technicians and dispatch operations
Hands-on experience with network monitoring tools and systems
Experience working in a 24/7 operational environment
Excellent analytical and problem-solving abilities
Strong attention to detail and documentation skills
Ability to work independently and as part of a team
Effective communication skills, both written and verbal
Ability to remain calm under pressure and manage multiple priorities
Strong customer service orientation